Samsung dismisses consumer concern about 'Redgate' in S8

By Park Sae-jin Posted : April 27, 2017, 14:51 Updated : April 27, 2017, 14:51

[Photo by Yoo Dae-gil = dbeorlf123@ajunews.com]


Samsung's new flagship smartphone Galaxy S8 has been caught up in an embarrassing controversy called "Redgate" defining its reddish screen when compared to previous other models.

From the beginning, the world's top smartphone maker reacted resolutely to allegations about a design flaw saying there's no such thing as Redgate and the screen's reddish hue can be adjusted via the phone's settings.

At a conference call Thursday, Samsung reassured consumers that there's no hardware flaw in S8. "Considering the characteristics of the Super AMOLED screen used on S8, it is natural to have deviations among the products," said Lee Kyung-tae, the chief of Samsung's mobile business division.
 

Three different Galaxy S8 and S8+ screens with different reddish tint are shown in this image. [Online community Parkoz.net]


Redgate was first reported by some tech-savvy users from online IT communities who claimed the screen was more reddish than others. Betraying worries that Redgate may affect sales, S8 has been popular since Samsung sold about 260,000 units on its release day last week. 

"We are carrying out strict quality control to ensure the best quality in our products. We will update S8's firmware to allow more detailed color control," Lee said.

Park Sae-jin = swatchsjp@ajunews.com
 
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